Caveat and apologies

My observation

This software does not work well. It causes a great deal of problems but in most instances, I am available to help fairly quickly.

50% of the questions put to me about why their download didn't work would have been avoided if the directions had been followed. Unfortunately, the directions as laid out by the software can be confusing. 

This part of the web site is a place to get an instantaneous download of an mp3 so if you don't have access to a download immediately, something went wrong. Contact me. 

The most common problem 

During a switchover from one server to another that occurred recently, some files became unlinked and instead of finding a link that starts a download when you click on it, you get nothing.  Despite information that might indicate you can download it at a later time, what really happens is that you never can download it.  Just contact me and I'll get you the mp3 file you wished with minimal fuss.

There is another problem whereby you pay but not only do you not find a link that doesn't work, you find nothing!! This causes the greatest of confusion. I do not know what is wrong except that it is a glitch in the software. Write to me. Definitely I can send you the recording you wish. Also, there may be a permanent cure of the problem by re-registering.


Differences of opinion

If the quality is not as you expected, please write. However, with the ability to hear the first 50 seconds of each recording, there should be no surprises.  Sometimes I can go back over the recording and improve it and I will send it to you. I want this information so that I may improve the quality of the collection. No one benefits if the quality is misrepresented and what sounded fine to my ears 8 years ago may not sound so good to my ear now.

And finally

Some of these recording's might be called "perfect" and I certainly strive to provide such quality but I do not guarantee every file rated as a "5" will be perfect. The primary customer I am aiming to satisfy is the one who wishes to reminisce - to relive the good old days. I can satisfy such a person. If you want more than that, if you require the perfectly reproduced file that matches the master tape, you are getting your drum corps music from the wrong person. I do not have master tapes. Thanks for your patience.